Low-e window reflection
Concentrated reflected sunlight can create localized heat high enough to deform synthetic fibers.

Drainage, Heat & Safety
A focused answer on why turf melts, why the source must be addressed before repair, and what a patch can and cannot hide.
Artificial turf melts when concentrated heat deforms the synthetic fibers. The most common source is reflected sunlight from low-e windows, glass railings, or polished metal that focuses enough heat to exceed the fiber’s tolerance. Direct burns from fire, charcoal, or hot equipment also damage turf.
Before any repair, the heat source must be identified and addressed — shading, screens, window film, or relocating reflective objects. Otherwise a new patch melts again in the same spot.
Damaged turf can often be patched or replaced when compatible material is available. Age, dye lot, wear and grain affect how visible the repair will be, and no company should guarantee an invisible patch.
On this page
Understanding the driver helps choose cleaning, repair, maintenance — or a larger scope conversation.
Concentrated reflected sunlight can create localized heat high enough to deform synthetic fibers.
Other reflective surfaces can focus sunlight onto a small area of turf.
Direct heat from grills, embers, fireworks, or hot tools burns or melts the fibers.
Discarded hot coals, cigarettes, or metal left in the sun can create localized melt spots.
Photos help triage. Some conditions only show after walking the surface, checking drainage, and lifting a corner when appropriate.
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A diagnostic identifies what is reflecting or applying heat so it can be corrected before repair.
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The size of the melt, backing condition, and availability of matching material determine the repair approach.
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Small burns may patch; larger or clustered melt areas may need a section replacement for a cleaner result.
Straight talk about what a repair, cleaning, or documentation can and cannot deliver.
Repairing the melt without addressing the heat source means the new turf melts again.
No company should guarantee a completely invisible patch; age, dye lot, wear and grain can keep a repair visible.
If leftover matching turf is not available, the closest practical match is used.

Send wide and close-up photos, or book a visit. Cleaning, odor treatment, and repairs are evaluated separately and approved before work begins.